At ATS Resume ("Company", "we", "us", or "our"), we value the trust you place in us by using our platform and services. This Privacy Policy outlines our firm commitment to safeguarding your privacy and details the methods by which we collect, use, disclose, store, and protect your personal information. This document applies to all individuals who access our website, create an account, purchase a package, engage with our resume-making services, or otherwise interact with any features or functionalities offered through our platform.
By accessing or using any part of our website, services, or platform features, you expressly agree to the terms set forth in this Privacy Policy. If you do not agree with this policy or any part thereof, you should refrain from using our services or providing any personal information to us.
This policy is applicable to all data collected through:
The Privacy Policy is designed in accordance with applicable data protection laws including, but not limited to, the Information Technology Act, 2000 (India), and any other relevant jurisdictional laws governing data privacy and security.
In order to provide high-quality, tailored resume-making and career enhancement services, ATS Resume collects various types of information from users who engage with our platform. This information may be gathered directly from users or automatically through their interactions with our website. The types of information we collect include, but are not limited to, the following:
When you choose to create an account, use our services, or contact us, we may collect information that can be used to identify you personally. This includes, but is not limited to:
This information is voluntarily provided by you during account creation, resume submission, service request, or payment processing.
To support the security and functionality of our platform, we collect and store user credentials such as:
We implement encryption and secure storage protocols to ensure the confidentiality and integrity of all login credentials.
In addition to the information you provide directly, our platform uses cookies and similar technologies to automatically collect data on how users interact with our site. This includes:
This data enables us to monitor site performance, detect potential security threats, and optimize user experience based on usage patterns.
We use cookies, web beacons, and other digital tracking tools to enhance user experience, remember user preferences, and evaluate website performance. These tools help us:
Users are informed about our cookie usage upon first visit and may manage cookie preferences through their browser settings.
At ATS Resume, we are committed to using the personal and behavioral data we collect only in ways that are ethical, transparent, and directly aligned with the delivery and enhancement of our services. Below is an exhaustive explanation of how the collected information is used:
The primary purpose for collecting your information is to effectively execute the services you have requested from us. This includes:
Your contact details are used to communicate important information related to your account or service, including:
We do not engage in spam or unsolicited promotional emails. You may opt out of marketing communications at any time via the unsubscribe link provided in our emails.
To deliver a tailored experience, we may use behavioral data (collected via cookies and analytics tools) to:
We analyze anonymized and aggregated user data to:
All such analytics are performed under strict confidentiality and do not involve any public disclosure of personally identifiable data.
In limited circumstances, we may access or disclose your information to:
Such disclosure will always be governed by applicable data protection and privacy laws, and we will only disclose the minimum amount of data necessary to comply with legal obligations.
At ATS Resume, we understand that the confidentiality of your personal data is fundamental to your trust in our services. Accordingly, we follow a strict policy regarding the sharing and disclosure of the information you provide. We do not sell, rent, lease, or otherwise disclose your personal data to unrelated third parties for their own marketing or commercial purposes.
However, there are limited and controlled instances where your information may be disclosed, as outlined below:
As part of our resume optimization and job-seeking assistance services, we may, with your explicit consent or action, share your profile and resume with companies or recruiters who are actively looking to hire. This enables you to benefit from increased visibility and potential employment opportunities. In such cases:
We may engage trusted third-party vendors or service providers to help operate our website and support essential functions (such as hosting infrastructure, payment processing, email delivery, or analytics). These parties may access limited personal information strictly for the purpose of performing their contracted tasks. We ensure that:
We may be required to disclose personal information if:
In any such scenario, we will disclose only the minimum information necessary to meet the obligation and, where legally permissible, notify the affected users of such disclosures.
In the unlikely event of a merger, acquisition, restructuring, or sale of all or part of our business assets, user information may be transferred as part of the transaction. In such cases:
At ATS Resume, we recognize the importance of responsibly managing the personal information you entrust to us. This section explains how long we retain your data, the measures we take to secure it, and the criteria we use to determine retention periods.
We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of providing our resume creation services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Depending on the nature of your interaction with ATS Resume, data may be retained for different durations:
If you cease using our services but do not formally request deletion, we may retain your data for a reasonable period in case you wish to reactivate your account or retrieve your documents. After this period, data may be archived, anonymized, or deleted in accordance with our data lifecycle policy.
All personal information is stored on secure servers with industry-standard encryption protocols, firewalls, and access controls. Our infrastructure is hosted in secure, monitored environments that comply with applicable data protection regulations.
You have the right to request deletion of your personal data at any time. Upon receiving a verified deletion request, we will take the following actions:
When data is no longer needed, we dispose of it securely through automated purging mechanisms or manual deletion protocols, depending on the type and location of the data.
In certain cases, we may retain data beyond the normal retention period if required:
At ATS Resume, we uphold a strong commitment to the privacy and confidentiality of our users. We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. However, there are specific, limited circumstances in which your data may be shared, always with a focus on providing our services securely and effectively, and in accordance with applicable laws.
We do not share your personal information, including but not limited to your name, contact details, resume contents, payment data, or usage behavior, with third parties for promotional or unrelated business purposes. Any sharing of data is strictly governed by confidentiality agreements and legal safeguards.
As a core function of our resume services, ATS Resume may share user information—including resumes, cover letters, portfolios, and profile summaries—with companies actively seeking candidates, only when the following conditions are met:
Important: We never share sensitive personal data (such as government identification numbers or financial records) unless it is a legal requirement or the user has explicitly consented.
We may share limited data with trusted third-party service providers who perform services on our behalf. These include:
Each of these service providers is contractually obligated to maintain the confidentiality of the information and is prohibited from using your data for any purpose other than delivering services to ATS Resume.
We may disclose your personal information to government agencies, regulators, law enforcement, or other authorities under the following circumstances:
In all such cases, we will take reasonable steps to ensure that the request is valid and that only the minimum required information is disclosed.
In the event that ATS Resume is involved in a merger, acquisition, asset sale, reorganization, or bankruptcy, user data may be transferred as part of that transaction. We will notify you through appropriate means, such as email or a prominent notice on our site, before your data is transferred and becomes subject to a different privacy policy.
At ATS Resume, we believe in empowering our users by providing transparency and control over their personal data. We respect your rights as a data subject and provide mechanisms to manage your personal information, access it, correct inaccuracies, and make informed decisions about how it is used.
You have the right to request access to the personal information we hold about you. Upon receiving such a request, we will provide:
This information will be provided to you in a structured, commonly used, and machine-readable format, usually within a reasonable timeframe and subject to verification of your identity.
If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections. We will promptly update our records upon receiving valid documentation or information demonstrating the need for amendment.
Where we rely on your consent to process personal data (for instance, when you opt in to share your resume with hiring companies), you have the right to withdraw that consent at any time. Upon such withdrawal, we will cease processing your information for the specified purpose, except where we are required by law to retain it or have other lawful grounds for doing so.
You may request the deletion of your personal data from our systems under the following circumstances:
Please note that certain data may be retained if required for legal, regulatory, or dispute resolution purposes, or to enforce our contractual rights.
You have the right to object to the processing of your data in specific situations, such as:
You also have the right to request that we temporarily restrict the processing of your data while a complaint or correction request is being reviewed.
Users may deactivate or delete their ATS Resume account at any time by:
Once deactivated or deleted, your account will no longer be accessible, and we will take steps to permanently remove or anonymize your personal data, subject to our data retention obligations.
To exercise any of the above rights, you may contact us at our designated Privacy Request Portal or via the Contact Form available on our website. Please provide sufficient information to verify your identity and specify the nature of your request.
We aim to respond to all legitimate requests within 30 calendar days, though this period may be extended under complex circumstances, in which case we will notify you promptly.
At ATS Resume, we adhere to a responsible and purpose-driven data retention policy to ensure that your personal information is not retained longer than necessary. We retain data only for as long as it is required to fulfil the purposes described in this Privacy Policy, to comply with applicable legal obligations, to resolve disputes, or to enforce our agreements.
The specific duration for which we retain your personal information depends on several factors, including:
In general:
If your account has been inactive for an extended period (typically 18 months or more), we may:
You may request that we delete your personal information at any time. Upon receiving such a request and verifying your identity:
Certain categories of data cannot be immediately deleted upon request, including:
After the retention period expires or upon deletion requests, we may convert your data into an anonymized format. Such data:
At ATS Resume, we place the highest priority on the security of your personal information. We are committed to implementing, maintaining, and regularly updating administrative, technical, and physical safeguards designed to protect your data from unauthorized access, use, alteration, disclosure, or destruction.
To ensure the safety and integrity of the data we collect and store, we utilize industry-standard security practices, including but not limited to:
ATS Resume does not store complete payment card details directly on our servers. All online transactions are securely processed through PCI-DSS-compliant payment gateways. These third-party processors follow strict data security standards to safeguard your financial information.
We do not access or store your card CVV or full credit/debit card numbers after payment completion.
Despite our best efforts, no digital platform can guarantee absolute security. In the unlikely event of a data breach:
While we take rigorous steps to protect your information, we urge you to take the following precautions to enhance your personal security:
Where our services integrate with third-party tools (such as job boards or resume analyzers), we perform due diligence to ensure these partners comply with robust security standards. However, we are not responsible for the security practices of those third-party services outside of our direct control.
ATS Resume is firmly committed to complying with all applicable data protection and child safety regulations, including those that restrict the collection and processing of personal data belonging to individuals under the age of majority.
Our website, services, and all associated features are strictly intended for use by individuals who are at least 18 years of age or older , or the age of legal majority in their jurisdiction, whichever is greater. We do not knowingly or intentionally collect, solicit, or process personal data from minors or children under the age of 18.
If you are a minor or do not meet the required age threshold, you are strictly prohibited from using our website, creating an account, submitting personal information, or purchasing any of our services. By accessing or using our website, you are confirming that you are legally eligible to do so under applicable laws.
In the event that we become aware, through any means, that a user of our platform is a child or a minor who has provided personal data in violation of this policy:
We strongly encourage parents and legal guardians to monitor and guide the online activities of their children. If a parent or guardian believes that their child has inadvertently submitted personal information to ATS Resume, they are encouraged to contact us immediately using the details provided in the “Contact Us” section below.
Upon verification of parental identity, we will take appropriate steps to address the concern, which may include removal of the information from our databases and disabling of the associated account.
This section is designed in accordance with applicable child data protection laws and standards, including but not limited to the Children’s Online Privacy Protection Act (COPPA) , where relevant, and emerging regulations concerning digital privacy rights for minors.
At ATS Resume, we use cookies and similar tracking technologies to enhance user experience, improve service delivery, analyze site traffic, and ensure the overall functionality and performance of our digital platform. This section outlines the types of cookies we use, their purpose, and the rights of users concerning these technologies.
Cookies are small data files placed on your device (computer, tablet, mobile phone) when you visit a website. They enable the website to recognize your device and store certain information about your preferences or past actions. Cookies may be set by us (first-party cookies) or by third-party services used within our platform (third-party cookies).
We employ the following categories of cookies on our platform:
Our primary reasons for employing cookies and similar tracking technologies include:
We do not use cookies to collect sensitive personal information such as passwords, payment details, or government-issued identification numbers.
You have the right to control how cookies are used. Most web browsers provide tools to manage cookie behavior, including the ability to block or delete cookies entirely. However, please note that restricting cookies may affect the usability and functionality of our services, particularly features that rely on user-specific data retention.
We also provide cookie consent notices when you first access our platform, allowing you to choose which categories of cookies you wish to accept or decline, in accordance with applicable data protection laws.
Although ATS Resume does not partner with ad networks or data brokers, some third-party tools embedded on our site (such as analytics platforms) may deploy their own cookies to collect anonymized usage data. These cookies are governed by the privacy policies of the respective third parties, and we recommend reviewing them independently.
At ATS Resume, we understand and respect the importance of maintaining the privacy and confidentiality of our users’ personal information. We do not sell, rent, trade, or otherwise disclose your personal data to unrelated third parties for their own marketing or commercial purposes. However, in specific and limited circumstances essential for the functioning of our services, certain categories of data may be shared with trusted third parties. This section outlines the conditions, purposes, and safeguards associated with such data disclosures.
We expressly confirm that we do not sell or monetize personal information of our users in any form to third parties. Your data is not provided to advertisers, data brokers, or marketing platforms. We maintain strict policies against unauthorized distribution or use of your information.
As a core function of our resume services, ATS Resume provides resume development and candidate matching services. Accordingly, when you create and finalize a resume with us, we may share specific information — such as your resume, professional profile, job preferences, and qualifications — with companies or recruiters actively seeking candidates in your area of expertise.
Such disclosures are made:
We implement contractual controls and due diligence to ensure that hiring partners handle shared candidate information responsibly and lawfully.
We may share limited data with trusted third-party service providers who perform services on our behalf. These may include, but are not limited to:
All of these service providers are granted access only to the information necessary to perform their designated functions and are contractually obligated to maintain the confidentiality and security of your data. They are prohibited from using the data for any purpose other than delivering the agreed-upon services to us.
In rare circumstances, we may be required to disclose your personal information if such disclosure is:
In all such instances, we will endeavor to provide notice to the affected user unless prohibited by law or compelling legal circumstances.
In the event that ATS Resume is involved in a merger, acquisition, asset sale, reorganization, or bankruptcy, user data may be among the transferred business assets. Should such a transaction occur, we will ensure that your personal data remains subject to strict privacy obligations consistent with this policy, and users will be notified of any material changes.
At ATS Resume, the security of your personal data is of paramount importance to us. We are committed to maintaining the integrity, confidentiality, and availability of the information we collect and store. To achieve this, we implement a combination of physical, technical, and organizational safeguards designed to prevent unauthorized access, misuse, alteration, disclosure, or destruction of your personal information.
We utilize secure encryption protocols, such as Secure Socket Layer (SSL)/Transport Layer Security (TLS), to protect data transmitted between your device and our servers. All sensitive information — including login credentials, payment details, and personal data — is encrypted both in transit and at rest using commercially accepted cryptographic standards. Our servers are hosted in secure data centers that follow ISO/IEC 27001, SOC 2, or equivalent security certifications to maintain high levels of protection.
Access to user data is strictly limited to authorized personnel who require such access for legitimate business operations. All employees and contractors at ATS Resume are required to adhere to confidentiality agreements and undergo regular training on data protection principles. Multi-factor authentication (MFA), role-based access controls (RBAC), and strict session timeouts are enforced across all administrative systems to prevent unauthorized or accidental data exposure.
We routinely monitor our systems and networks for vulnerabilities, intrusions, and unauthorized access attempts. Regular internal audits, penetration testing, and code reviews are conducted to identify and remedy potential weaknesses. We also utilize intrusion detection and prevention systems (IDPS) and real-time log analysis tools to monitor the security status of our infrastructure and respond to suspicious activity promptly.
We practice the principle of data minimization by collecting only the personal information necessary to deliver our services efficiently. Additionally, we retain your information only for as long as it is required to fulfill the purposes outlined in this policy, unless a longer retention period is mandated by law, regulatory requirements, or contractual obligations. Upon expiration of the retention period, all personal data is securely deleted or anonymized in accordance with our data destruction protocols.
Despite our best efforts, no data transmission or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach or unauthorized access incident, ATS Resume has a detailed incident response plan in place. This plan includes:
We treat all data breaches with the highest level of urgency and transparency.
While we take every reasonable step to protect your personal data, users also play an important role in maintaining security. We strongly encourage all users to:
At ATS Resume, we recognize the importance of retaining personal data only for as long as it serves a legitimate business or legal purpose. This policy outlines the principles and procedures that govern how long we retain your data, the criteria we use to determine retention periods, and the methods by which data is securely deleted or anonymized when it is no longer required.
We retain personal information only for the duration necessary to fulfill the specific purposes for which it was collected, including:
Once the original purpose has been fulfilled, and provided that no overriding legal or regulatory obligations exist, personal data will be deleted or anonymized in a timely and secure manner.
Retention periods vary depending on the nature of the data and the reason it was collected. The general guidelines are as follows:
You may, at any time, request that your personal data be deleted from our systems. Upon receiving a verifiable request, we will:
Please note that in certain circumstances — such as where data is stored in secure backups — deletion may be deferred until the backup data is purged as part of our scheduled backup lifecycle.
Where deletion is not feasible or legally required, we may instead anonymize the personal data so that it can no longer be linked to any identifiable individual. Such anonymized data may be retained for statistical analysis, service optimization, research, and other legitimate business purposes in compliance with applicable laws.
Archived data that is retained for audit, legal, or security purposes is stored in a segregated and access-controlled environment and is not used for any active processing activities unless explicitly required.
We may retain personal data beyond the standard retention periods if:
In such cases, data will only be retained for the duration necessary to fulfill the specific exception.
At ATS Resume, we are fully committed to upholding the rights of our users with regard to their personal data, in alignment with globally recognized privacy principles and, where applicable, data protection laws such as the General Data Protection Regulation (GDPR), the Information Technology Act of India, and any other relevant regional regulations. This section outlines your rights as a data subject and the processes available to you for exercising those rights.
You have the right to request access to the personal data we hold about you. Upon submission of a verifiable access request, we will provide you with:
We aim to respond to access requests within 30 business days from the date of receipt, subject to verification of your identity and the nature of the request.
If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update such data without undue delay. You may also be able to make corrections yourself through your user dashboard, if available.
In the event that we are unable to accommodate the requested changes (for example, if doing so would violate legal obligations or compromise system integrity), we will notify you of the reason and discuss any possible alternatives.
You have the right to request the deletion of your personal data in the following circumstances:
Upon validation of your request, we will securely delete or anonymize the data and notify you of the action taken. Please note that certain data may be retained for compliance with legal, accounting, or security requirements.
You may request that we restrict the processing of your data if:
While a restriction is in place, your data will not be used for any active processing purposes, except where required by law.
You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format. Where technically feasible, you may also request that we transfer your data directly to another organization or service provider of your choosing.
This right applies only to personal data processed by automated means and where the legal basis for processing is your consent or a contract.
You have the right to object, on grounds relating to your particular situation, to the processing of your personal data. We will cease processing your data unless we can demonstrate compelling legitimate grounds to continue that override your interests, rights, and freedoms, or the data is necessary for the establishment or defense of legal claims.
You also have the right to object to direct marketing communications at any time, in which case we will immediately honor your preference and cease sending such communications.
Where our data processing relies on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. You may exercise this right through your account settings or by contacting our Privacy Officer (details provided below).
To exercise any of your rights, you may submit a formal request by emailing our Data Protection Officer at:
To ensure the security of your information, we may request additional verification of your identity before processing any rights-related request. We reserve the right to decline requests that are manifestly unfounded, excessive, repetitive, or technically unfeasible under applicable laws.
At ATS Resume, we recognize that the confidentiality, integrity, and availability of your personal data are fundamental to maintaining your trust. As such, we employ a layered and robust security architecture to protect your data against unauthorized access, alteration, disclosure, or destruction. This section outlines our security philosophy, the specific practices we adopt, and the protocols we follow to ensure comprehensive data protection throughout the lifecycle of your information.
Our security framework is guided by the following core principles:
We continually assess, update, and refine our systems to respond proactively to emerging threats and evolving technology.
We implement the following technical and organizational measures to secure your personal data:
All ATS Resume employees, contractors, and affiliates who are granted access to personal data are:
We operate under a strict need-to-know and least privilege access policy across all departments.
To maintain continuous service availability and resilience:
In the rare event of a security incident or data breach, ATS Resume has a formal incident response plan in place that includes:
We are committed to full transparency and will notify users of material breaches as soon as feasible under the applicable laws.
At ATS Resume, we are firmly committed to protecting the privacy and safety of children and individuals below the age of majority as defined by applicable laws. Our platform, services, and offerings are intentionally designed and intended exclusively for use by individuals who are at least 18 years of age or older, or the legal age of majority in their jurisdiction. This section outlines our policy regarding minors and how we handle data that may be inadvertently collected from such individuals.
ATS Resume does not knowingly collect, solicit, or process personal data from children or minors under the age of 18. Our website, tools, packages, and communication channels are not designed to attract or engage individuals who do not meet the age eligibility criteria. We do not market our services to children, nor do we allow individuals below 18 to register, create profiles, submit resumes, or make payments on our platform.
If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, we urge you to contact us immediately using the Privacy Request Contact Form provided on our website. Upon verification, we will promptly delete the personal data of the minor from our systems and ensure that no further processing occurs.
While we do not implement intrusive age verification technologies that collect additional data, we do incorporate affirmative representations during the sign-up process. Every user is required to declare that they are of legal age before proceeding to use any part of the platform, including account creation or purchase of resume services. Any misrepresentation of age constitutes a violation of our terms of use and may result in account termination without notice.
Although our operations are primarily based in India, we adhere to globally recognized privacy frameworks such as:
Under these laws, we are legally prohibited from collecting data from minors without verified parental consent, and we take proactive steps to ensure we are in full compliance.
Parents or guardians who suspect that their child’s personal data has been inadvertently captured may:
Such requests will be acted upon promptly and with utmost priority, subject to proper identity verification.
At ATS Resume, we are committed to upholding the privacy rights of all our users, and we recognize that individuals may be entitled to specific rights under the data protection and privacy laws applicable in their jurisdiction. This section outlines your rights concerning the personal information we collect, store, process, and use, as well as the mechanisms through which you may exercise those rights.
We primarily operate under Indian law, particularly the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, we also strive to adhere to international best practices that govern data protection and user privacy, including frameworks such as the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents, to the extent applicable.
You have the right to request a detailed overview of the personal data we hold about you. Upon submitting a written request through our privacy contact form, we will provide:
We will respond to such access requests within the legally permissible timeframe and free of charge unless otherwise permitted by law.
If you believe that any personal information we maintain about you is inaccurate, outdated, or incomplete, you have the right to request correction. You may:
We will make reasonable efforts to verify the accuracy and legitimacy of the request before making any amendments to our systems.
You may request that your personal data be permanently deleted from our records in any of the following cases:
Please note that we may retain certain information if required to comply with legal obligations, enforce our agreements, or resolve disputes.
You may request that we restrict the processing of your personal information under certain circumstances, including:
In such cases, we will mark your information as “restricted” and suspend all non-essential uses of your data.
Where technically feasible, and to the extent required by applicable laws, we may provide you with a copy of your personal information in a structured, commonly used, machine-readable format. This right applies only when:
You may request this export to your records or to transfer your data to a third-party platform.
You have the right to object to the processing of your personal information if:
If such an objection is raised, we will cease the processing of your data unless we demonstrate compelling legitimate grounds that override your rights or are necessary for legal claims.
Where we rely on your consent to collect or process your personal data (e.g., in relation to cookies or sharing your resume with third-party employers), you may withdraw that consent at any time, without affecting the lawfulness of prior processing. This can be done by adjusting your cookie settings or submitting a withdrawal request via our privacy contact form.
If you believe that your data protection rights have been violated or that we have not handled your personal information in accordance with applicable laws, you have the right to file a complaint with the appropriate regulatory authority. In India, you may approach the Grievance Officer appointed under the IT Rules or file a complaint before the Adjudicating Officer under the Information Technology Act. Contact information will be provided in the final section of this policy.
At ATS Resume, we believe in practicing data minimization and purpose limitation by ensuring that we retain personal data only for as long as it is necessary to fulfill the legitimate purposes for which it was collected, including for legal, regulatory, contractual, or operational requirements. This section outlines how we determine appropriate retention periods, our data deletion protocols, and your ability to request deletion of your personal data.
Where data is no longer required for any of the above purposes, it is securely deleted, anonymized, or aggregated for analytical use (in a non-identifiable form).
Although exact retention periods may vary based on the nature of the data and applicable laws, we generally adhere to the following timelines:
| Type of Data | Retention Period |
|---|---|
| User account information | Retained for the duration of the account’s existence + up to 3 years after termination (for record-keeping and legal compliance) |
| Resume content and associated documents | Retained for up to 2 years from date of last activity or upon user deletion request |
| Payment and billing data | Retained for a minimum of 7 years (in compliance with tax and financial regulations) |
| Communication logs (e.g., support chats) | Retained for up to 2 years for quality assurance and dispute resolution |
| Cookies and usage analytics | Retention periods vary by type, generally between 6 to 24 months based on consent and necessity |
You have the right to request deletion of your personal data at any time by contacting us via the Privacy Contact Form. Upon receipt of a verifiable deletion request:
In cases where immediate deletion is not feasible (e.g., backup archives), we will securely isolate your data from active processing until it is purged in the next scheduled deletion cycle.
You may reopen a new account in the future, but historical data from the previous account will not be retrievable once deleted.
We may retain and use anonymized or aggregated data that cannot be used to identify you for:
Such data is not subject to deletion requests as it no longer qualifies as personal information under applicable laws.
At ATS Resume, we are committed to ensuring the secure and lawful handling of your personal data, even when it is transferred across international borders. While our core operations are based in India, we leverage third-party services and technologies that may involve limited cross-border data processing. This section describes how we handle such transfers in compliance with applicable data protection regulations.
In the course of providing our resume-building and related services, your personal data may be transferred to, stored in, or accessed from jurisdictions outside your country of residence. These transfers may occur due to:
Whenever we transfer personal information internationally, we implement appropriate safeguards designed to ensure that your data remains protected under standards equivalent to those required by Indian law and internationally recognized data protection principles. These safeguards include:
By using our platform and submitting your personal data to ATS Resume, you expressly acknowledge and agree that:
Where you opt-in to job-matching services or consent to have your resume reviewed by potential employers:
If you are concerned about how your data is transferred or wish to obtain more information about the applicable safeguards, you may:
At ATS Resume, we take the protection of your financial information with the utmost seriousness. As part of our paid service offerings—including resume packages, personalized consultations, and premium application bundles—we collect payments exclusively through secure online channels. This section outlines how we manage your payment data, the third-party services we use, and the measures in place to safeguard all financial transactions on our platform.
All financial transactions conducted on the ATS Resume platform are processed via trusted third-party payment gateway providers. These gateways are fully compliant with international security standards, including:
We do not directly store or access your complete credit card numbers, CVV, PIN, or banking credentials. All such sensitive information is processed exclusively through these compliant payment processors.
While ATS Resume does not store your complete financial details, the following non-sensitive payment-related information may be collected for operational and record-keeping purposes:
The limited payment-related information we collect is used strictly for:
This data is never used for marketing purposes, nor is it shared with any third party other than the authorized payment service provider or regulatory bodies where legally required.
To safeguard your financial interests, ATS Resume has implemented a layered fraud prevention and detection strategy, which includes:
In the rare event that fraudulent activity is suspected, ATS Resume reserves the right to temporarily suspend access to services until identity or payment legitimacy is confirmed.
Users who wish to raise concerns related to billing, incorrect charges, or payment disputes are encouraged to contact us through our Privacy & Billing Inquiry Form. We will respond within a commercially reasonable timeframe to investigate and resolve the issue in accordance with our refund and cancellation policies.
It is important to note that refunds, if applicable, are processed only after validation by our internal review team and as per the terms outlined at the time of purchase.
By choosing to make a payment through ATS Resume, you represent and warrant that:
Any attempt to defraud the platform or misuse payment channels will lead to immediate termination of your account and may result in legal action under applicable laws.
At ATS Resume, we are committed to retaining your personal data only for as long as it is necessary to fulfill the specific purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our contractual agreements. This section outlines our policies and procedures governing how long user data is kept, the rationale behind our retention practices, and the process by which users can request data deletion.
The duration for which we retain your personal information depends on the type of data and the purpose for which it is processed:
In determining appropriate retention periods, ATS Resume considers several factors including, but not limited to:
We periodically review the data stored in our systems and safely purge any information that is no longer necessary.
We fully respect your right to request the deletion of your personal data under applicable privacy regulations. You may submit a request to delete your data using our Data Erasure Request Form , available via the Privacy Contact Form on our website.
Upon receiving a verified request, ATS Resume will:
Please note: In certain circumstances, we may be legally or contractually required to retain specific information even after a deletion request—for instance, for tax audit purposes or dispute resolution.
Users who wish to delete their ATS Resume account entirely may do so by contacting us through the official support channels. Upon confirmation:
Deactivation is irreversible and will result in the permanent loss of access to purchased services, saved data, and resume content unless otherwise preserved under legal obligation.
In the interest of service reliability and disaster recovery, ATS Resume maintains secure encrypted backups of its system data. These backups are stored in highly secure and access-restricted environments and are purged on a scheduled basis. Where deletion requests are processed, any associated personal data in backups will be overwritten and rendered inaccessible during the next scheduled purge, not exceeding 90 days from the initial deletion.
At ATS Resume, we are committed to upholding your rights and freedoms as a data subject under applicable privacy and data protection regulations. Whether you reside in India or another jurisdiction that enforces privacy laws (such as the EU’s General Data Protection Regulation [GDPR], California Consumer Privacy Act [CCPA], or other regional frameworks), we recognize your entitlement to exercise control over your personal data. This section outlines the rights you have in relation to the personal data we collect, process, and store, along with how you may exercise them.
You have the right to request a copy of the personal data we hold about you, including:
Upon submission of a verified request, we will provide you with a structured, commonly used, and machine-readable format of your data within 30 days, unless an extension is required under lawful grounds.
If you believe that the data we hold about you is inaccurate, outdated, or incomplete, you have the right to request correction or update. You may correct basic information directly via your profile settings, or request administrative changes by contacting our Privacy Compliance Officer.
You may request the deletion of your personal data when:
If your deletion request meets these criteria and no exceptions apply, we will permanently erase your data from our systems and confirm completion.
You have the right to request that we temporarily suspend processing of your personal data when:
During this period, we will store your data securely but refrain from further processing until the matter is resolved.
Where processing is based on consent or contract, and carried out by automated means, you may request to receive your data in a portable format and/or transmit it directly to another data controller. This applies specifically to resume content, profile information, and transactional data, where technically feasible.
You may object at any time to the processing of your personal data for:
If processing is based on your prior consent (e.g., job matching, promotional alerts, cookies), you may withdraw that consent at any time. Withdrawal will not affect the legality of processing already conducted before the withdrawal was made.
If you believe your data rights have been violated or mishandled, you may:
We are committed to responding to all complaints and privacy inquiries in a fair, lawful, and timely manner.
To exercise any of the above rights, you may submit a formal request via our:
We may request additional verification information before processing your request, to ensure your identity and the security of your data. Requests will typically be addressed within 30 calendar days, unless otherwise required by law.
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data protection practices, we encourage you to contact us directly. Our commitment is to ensure your data is handled with transparency, integrity, and in full compliance with applicable laws.
For all privacy-related matters, you may reach us through any of the following official channels:
We aim to acknowledge receipt of all privacy requests within 7 business days and to provide a substantive response within 30 calendar days. If your request is complex or requires extended time to resolve, we will notify you of the delay along with a projected resolution date, as permitted by applicable law.
ATS Resume has appointed an internal Privacy Compliance Officer responsible for overseeing our data protection strategy, ensuring compliance with this policy, and acting as a point of contact for regulators and individuals:
Privacy Officer
📧 privacy@atsresume.com
(Available Monday to Friday, 10 AM to 6 PM IST)
If you are unsatisfied with our response to a privacy inquiry, or believe your data has been misused or mishandled, you have the right to lodge a complaint with the appropriate Data Protection Authority in your country or region.
For users in India:
Complaints may be directed to the Grievance Officer under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
By continuing to use ATS Resume, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We reserve the right to revise this policy from time to time to reflect changes in our data handling practices, legal requirements, or service offerings. Any updates will be published prominently on our website, along with an updated “Last Revised” date.
We thank you for placing your trust in ATS Resume. Your privacy is—and will always be—our priority.