Profile Summary
A results-driven banking professional with extensive expertise in portfolio analytics, business planning, and sales strategy, with a proven track record of driving growth and optimizing performance across diverse banking functions. Skilled in leveraging data insights, process automation, and cross-functional collaboration to enhance product performance, improve sales productivity, and support strategic decision-making. Experienced in P&L management, nationwide business initiatives, and end-to-end operational efficiency. Committed to delivering impactful outcomes through innovation, analytical excellence, and a strong focus on customer-centric growth.
Key Skills
- Portfolio Analytics
- Business Planning
- Sales Strategy
- P&L Management
- Data-Driven Insights
- Process Automation
- Strategic Decision-Making
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- Cross-Functional Collaboration
- Performance Monitoring
- Lead Generation
- Sales Productivity
- MIS Reporting
- Operational Efficiency
- Stakeholder Management
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Employment History
Senior Manager - Portfolio Analytics
April,
2021
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January,
2025
- Overseeing portfolio analytics for Current Account products by leveraging KPI dashboards and data tools to extract actionable insights.
- Supervising nationwide Sales Channel activities, enhancing conversion rates, sales productivity, and revenue outcomes.
- Strategizing the growth roadmap and P&L ownership for the Current Accounts business, while aligning efforts with enterprise goals.
- Partnering with Branch Banking, Operations, and Corporate Teams to streamline end-to-end business operations.
- Driving lead generation initiatives including MCA and branch channels, and executing campaigns and performance-based incentives.
- Aligning with ABR teams to develop and optimize daily MIS reporting and real-time performance tracking.
- Deploying automated reporting tools and applying analytics to strengthen strategic planning and decision-making.
- Boosting RM and Sales Channel performance by monitoring metrics, managing sales pipelines, and enabling accountability.
- Evaluating budget vs. actual performance metrics, and delivering insights for course correction and planning.
- Preparing C-suite dashboards, reports, and strategic presentations while analyzing financial and market data to support growth.
- Ensuring regulatory compliance and risk controls by coordinating with Compliance and Risk teams.
- Leveraging client segmentation to identify cross-sell potential and enhance account profitability.
Senior Manager (Business Planning Manager)
February,
2013
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March,
2021
- Coordinated with Branch Banking HO to manage retail banking portfolios; served as SPOC for interdepartmental collaboration.
- Spearheaded performance enhancement initiatives through strategic contests and periodic business updates.
- Evaluated product penetration and variant metrics to identify trends and optimization opportunities.
- Led performance monitoring through structured sales reviews, stakeholder engagement, and data-backed reporting.
- Delivered MIS reports on budget vs. actuals, YoY growth, and performance KPIs to support strategic decisions.
- Oversaw centralized auto-renewal operations (STAR Process) for 700+ accounts monthly across national branches.
- Directed STAR Process as Process Manager; led deduplication initiatives ensuring data hygiene and process compliance.
- Implemented digital automation for STAR Process via a centralized portal, improving operational efficiency and accuracy.
Deputy Manager
September,
2006
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February,
2013
- Executed comparative analysis of personalized vs standard accounts to evaluate performance effectiveness.
- Assessed and reported portfolio patterns with data-driven insights aligned to strategic benchmarks.
- Analyzed business metrics to identify performance trends and variances influencing goal attainment.
- Delivered financial and operational insights including budget vs actuals and year-over-year comparisons.
Senior Associate
ICICI Bank Home Finance Co. Ltd.
February,
2004
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August,
2006
- Generated data-driven MIS dashboards and evaluated overall business performance across portfolios.
- Liaised with channel partners and regional sales teams, delivering actionable insights through KPI-focused reports and presentations.
- Compiled and maintained centralized performance data from nationwide branch locations for strategic reporting.
- Developed performance analytics and visual presentations aligned with business objectives and growth metrics.
Clerk
Punjab & Maharashtra Co. Op. Bank Ltd.
December,
2002
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June,
2003
- Oversaw cheque handling operations including counting of inward/outward cheques and encoding for branch dispatch.
- Prepared and updated daily transaction reports of cheque collections in the prescribed format.
Computer Operator
Par Computer Sci. Int. Ltd.
- Managed client correspondence, handled front desk and dispatch operations, ensuring efficient communication and workflow.
- Maintained and updated records accurately using MS Access, supporting smooth administrative functions.
Accountant & Computer Operator
Nikon Welding Alloys Pvt. Ltd.
- Managed accounting entries and prepared invoices for purchased goods using accounting software.
- Drafted client correspondence and handled general clerical and computer operator tasks.
Education
Diploma (Financial Management)
Wlingkar Management Institute
2009
Bachelor Degree (Commerce)
Mumbai University
2000
12th, University of Mumbai
1994